Program Manager – Direct Hire

Program Manager – Direct Hire

Location: Westborough, Massachusetts

Salary: $59000.00 - $89000.00

Job Category: Engineering

Date Posted: 07/25/2022

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Job Description:

CoWorx Staffing Services has an exciting new direct hire opportunity for a Program Manager position located in Westborough MA!

The Program Manager is the “voice of the customer” and leader of the Customer Focus Team (CFT). The Program Manager is accountable for company’s operational performance to the customer and the achievement of their internal financial performance of the customer. The PM works directly with sales to explore and grow new business opportunities within the existing customer base.

Responsibilities:

• Identify, define, document and manage customer expectations
• Responsible for the overall Customer Satisfaction Index (CSI) process for the customer
• Aligning the criteria with the customer’s expectations
• Responsible for customer communication
• Key interface between the customer and the CFT responsibilities
• Program updates inclusive of quality, cost and delivery
• Responsible for sales order process as it relates to customer change requirements
• Coordinate new quotes and ECO cost impact
• Communicate documentation needs and ensure receipt of requirements for product builds
• Maintain and drive Action Item List
• Represent CFT in management account reviews

Desired Background/Skills:

• Bachelor’s Degree or equivalent work experience.
• CEPM certification desired.
• 3+ years of program management experience in contract electronics manufacturing highly desired.

Other Information:

Comprehensive benefit package including medical, dental and vision coverage; company-paid basic life insurance, short-term and long-term disability insurance; voluntary supplemental insurances, flexible spending accounts and employee assistance program (EAP). Sick Leave, Vacation Time, and company-paid Holidays are also provided as paid time off.

Company also provides a 401(k) Retirement Savings Plan option with a company match.

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!

#ZIP
#CB
#INDT3

Interested candidates please reference job code 206009 when responding to this ad.


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About us

CoWorx is more than just a job placement agency. We’ll work one on one with you to
make sure we find the best fit for you while still getting you to work as fast as possible.

For over 40 years we have been a staffing leader, placing talented people with great
organizations all across the US. We attribute our success to our unmatched commitment to
people; our field talent, our clients and our employees.

Find out what it’s like to partner with an employment agency that truly cares and supports
you through your job search process.