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Customer Service Representative

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Job Description:

CoWorx Staffing Services has exciting new opportunities for Customer Service Representatives in the Middlebury, CT area!

In this position you will provide Customer Service for a well-known international manufacturer and marketer of highly engineered precision plain, roller, and ball bearings.


• Quote customers in a timely accurate manner to optimize new orders
• Review orders for accuracy via our contract review process
• Maintain and reconcile customer orders which will help to avoid returns
• Keep abreast of past due orders and advise customers of the situation
• Maintain awareness of our Quality Objectives and Policies
• Must have, or learn, a certain level of product knowledge to help support customers
• Must be able to access and manage customer web sites
• Responsible for understanding the company gross margin policies and maximizing them

Desired Background/Skills:

• Helpful to have general knowledge of how customer service works within a manufacturing environment
• General computer skills
• AS400 computer skills a plus
• Must be at least 18 years of age

Other Information:


• 8:30am-5:00pm; Monday- Friday

Working at CoWorx means you are eligible to receive:
• Health, Dental, and Vision coverage
• 401(k)
• Disability and Life Insurance
• Critical Illness with Cancer Benefits
• Behavioral Health
• Accidental Insurance
• And more!

Plus, working at CoWorx always means weekly on-time pay checks, our employee referral program; peak season pay rates, raffles, contests, awards, a top-notch safety team dedicated to your well-being, and experienced team members here to support you on your employment journey.

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!


Interested candidates please reference job code 207413 when responding to this ad.

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