Customer Service Representative

Customer Service Representative

Location: Rumford, Rhode Island

Salary: $18.00 - $18.00

Job Category: Office Support

Date Posted: 11/18/2022

Job Description:

CoWorx Staffing Service is recruiting for Customer Service Representatives in Rumford, RI!

You will be interacting with customers to provide information in response to inquiries about products and services and to handle and resolve complaints. This position receives and processes incoming orders via mail, phone, fax, or other electronic means.

Responsibilities:

• Communicate with customers and employees by phone, in person or via e-mail, to keep track of orders, status information (including shipping dates and delays), and complaints/issues, in a courteous and professional manner
• Accurately and timely enter orders, return authorizations, change notes and other pertinent information into computer, in accordance with company processes and procedures
• Keep accurate and timely records of customer orders, conversations, complaints and actions taken, in accordance with company processes and procedures
• Answer incoming phone lines Fill in as Switchboard Operator, when requested to do so by supervisor Perform other office, clerical, and administrative duties as assigned

Desired Background/Skills:

• Must be at least 18 years old
• Excellent phone etiquette
• Accuracy and ability to pay attention to detail
• Knowledge of administrative/clerical procedures and systems such as word processing, managing files and records, scanning and general office procedures

Other Information:

Hours:
• 9:00am-6:00pm

Working at CoWorx means you are eligible to receive:
• Health, Dental, and Vision coverage
• 401(k)
• Disability and Life Insurance
• Critical Illness with Cancer Benefits
• Behavioral Health
• Accidental Insurance
• And more!

Plus, working at CoWorx always means weekly on-time pay checks, our employee referral program; peak season pay rates, raffles, contests, awards, a top-notch safety team dedicated to your well-being, and experienced team members here to support you on your employment journey.

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!

#INDT3
#ZIP
#CB

Interested candidates please reference job code 211464 when responding to this ad.


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About us

CoWorx is more than just a job placement agency. We’ll work one on one with you to
make sure we find the best fit for you while still getting you to work as fast as possible.

For over 40 years we have been a staffing leader, placing talented people with great
organizations all across the US. We attribute our success to our unmatched commitment to
people; our field talent, our clients and our employees.

Find out what it’s like to partner with an employment agency that truly cares and supports
you through your job search process.