Customer Service Representative

Customer Service Representative

Location: Enfield, Connecticut

Salary: $21.00 - $21.00

Job Category: Office Support

Date Posted: 08/15/2022

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Job Description:

CoWorx Staffing Services has an exciting new opportunity for Customer Service Representatives in the Enfield, CT area! Looking for a career that really makes an impact? Join this leading life science company that develops and sells various instruments for laboratories worldwide! They are growing their Customer Service team and are looking to add in some solid talent!

Responsibilities:

• Communicate with customers by phone and email
• Enter orders into the ERP system
• Fill out forms, required to maintain a number of databases (SAP, LN, and U7)
• Assists customer with complaints concerning product supplied and follows up with other departments as needed to provide the customer with a positive experience
• Supports Sales & Service in quotations, product availability, and order management
• Support finance with communication to customers on their account status
• Follow all department policies and procedures
• Knowledge of some science and working in a manufacturing environment is desirable
• Customer Service Telephony skills are required
• Perform other job-related duties as assigned

Desired Background/Skills:

• High School Graduate but technical or business school or college experience desirable
• Experience with an ERP platform, such as SAP and Oracle, and Order Management knowledge helpful
• Experience with Excel is required
• Must be at least 18 years of age

Other Information:

Working at CoWorx means you are eligible to receive:

• Health, Dental, and Vision coverage
• 401(k)
• Disability and Life Insurance
• Critical Illness with Cancer Benefits
• Behavioral Health
• Accidental Insurance
• And more!

Plus, working at CoWorx always means weekly on-time pay checks, our employee referral program; peak season pay rates, raffles, contests, awards, a top-notch safety team dedicated to your well-being, and experienced team members here to support you on your employment journey.

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!

#CB
#INDT3

Interested candidates please reference job code 207619 when responding to this ad.


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About us

CoWorx is more than just a job placement agency. We’ll work one on one with you to
make sure we find the best fit for you while still getting you to work as fast as possible.

For over 40 years we have been a staffing leader, placing talented people with great
organizations all across the US. We attribute our success to our unmatched commitment to
people; our field talent, our clients and our employees.

Find out what it’s like to partner with an employment agency that truly cares and supports
you through your job search process.