Customer Service Representative

Customer Service Representative

Location: Belvidere, New Jersey

Salary: $18.50 - $18.50

Job Category: Office Support

Date Posted: 07/26/2022

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Job Description:

The Customer Service Representative serves customers processing orders, resolving problems and positively communicating with customers to ensure they meet company and customer requirements.

Responsibilities:

• Properly processes customers’ orders; troubleshoots orders and resolves discrepancies as needed.
• Properly utilizes warehouse management system and maintains appropriate documentation.
• Coordinate and update warehouse employees regarding new and modified customer orders.
• Review shipping and receiving reports to ensure accurate and on-time deliveries.
• Provides exceptional customer service to incoming callers, customers and carriers.
• Proactively communicates with customers, employees and the management team to ensure necessary requirements are met.
• Properly process, audits and files various documentation.
• Performs various office support activities.

Desired Background/Skills:

• Must be at least 18 years old
• High school diploma or equivalent
• 1-year related experience preferably within a call center environment
• Experience with Microsoft Office programs such as Word, Excel and PowerPoint.

Other Information:

Hours:
• 8:00am-4:30pm

Working at CoWorx means you are eligible to receive:
• Health, Dental, and Vision coverage
• 401(k)
• Disability and Life Insurance
• Critical Illness with Cancer Benefits
• Behavioral Health
• Accidental Insurance
• And more!

Plus, working at CoWorx always means weekly on-time pay checks, our employee referral program; peak season pay rates, raffles, contests, awards, a top-notch safety team dedicated to your well-being, and experienced team members here to support you on your employment journey.

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!

#ZIP
#INDT3
#CB

Interested candidates please reference job code 207102 when responding to this ad.


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About us

CoWorx is more than just a job placement agency. We’ll work one on one with you to
make sure we find the best fit for you while still getting you to work as fast as possible.

For over 40 years we have been a staffing leader, placing talented people with great
organizations all across the US. We attribute our success to our unmatched commitment to
people; our field talent, our clients and our employees.

Find out what it’s like to partner with an employment agency that truly cares and supports
you through your job search process.