Customer Relations Representative

Customer Relations Representative

Location: Kennesaw, Georgia

Salary: $18.00 - $19.00

Job Category: Office Support

Date Posted: 08/09/2022

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Job Description:

CoWorx Staffing Services has an excellent opportunity with our client partner, Yamaha Motor Corporation for a successful Customer Relations Representative to join our Service Group in Marietta, GA!

If you have been looking for the right opportunity, with a fun, business casual work environment and a team of great people – look no further!

Yamaha Motor Corporation, U.S.A. is a growing and dynamic organization with superb products that include motorcycles, outboard motors, ATVs, personal watercraft, snowmobiles, jet boats, outdoor power equipment, parts and accessories, apparel, and more. We are a company of enthusiasts and have passion for our products!

Responsibilities:

• Attract potential customers by answering product and service questions
• Resolve product or service problems by clarifying the customer’s complaint and determining the cause of the problem. Selects and explains the best solution to solve customer problem
• Expedite correction or adjustment and follows up to ensure resolution
• Interface with other Yamaha personnel in service, parts, sales or other divisions as needed to obtain the information necessary to make objective equitable decisions
• Evaluate customer or dealer requests for assistance on Yamaha products. Determines the type and amount of assistance to be provided by YMUS
• Maintain customer records by updating account information
• Recommend potential products or services to management by collecting customer information and analyzing customer needs
• Perform various administrative tasks or special assignments within the department as needed

Desired Background/Skills:

• High School Diploma/GED or equivalent combination of education and experience is required
• College degree preferred
• Typically preferred 2 to 5 of related call center experience
• Able to type 40 wpm
• Proficient in MS Office (i.e., Windows OS, Word, Excel and PowerPoint and Outlook
• Experience in the Marine or Powersports industry is strongly preferred
• Experience working in a Marine or Powersports dealership within parts and/or service or in another capacity is desired
• Bilingual in English and Spanish is a plus

Other Information:

Hours:

• 8:00am-5:00pm

Benefits:

• Weekly pay
• Business casual atmosphere
• Employee training
• Health Insurance including Dental, Vision & Behavioral Health Services
• 401K after one year
• 12 Paid Holidays after 30 days
• Vacation Pay Benefit
• Employee Development Training
• Fun, employee centered work environment
• Opportunity for growth

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!

#CB
#INDT3

Interested candidates please reference job code 203920 when responding to this ad.


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About us

CoWorx is more than just a job placement agency. We’ll work one on one with you to
make sure we find the best fit for you while still getting you to work as fast as possible.

For over 40 years we have been a staffing leader, placing talented people with great
organizations all across the US. We attribute our success to our unmatched commitment to
people; our field talent, our clients and our employees.

Find out what it’s like to partner with an employment agency that truly cares and supports
you through your job search process.