Customer Care Representative

Customer Care Representative

Location: Natick, Massachusetts

Salary: $18.00 - $18.00

Job Category: Office Support

Date Posted: 01/23/2023

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Job Description:

Customer Care Representatives Needed!

Looking for customer service reps to join our team. Will be taking inbound calls and handling all customer issues and concerns. Making outbound calls to follow-up when necessary. Updating and maintaining customer accounts in the database. Other duties as assigned.

Responsibilities:

• Making inbound calls and handling all customer issues and concerns
• Making outbound calls to follow up when necessary
• Updating and maintaining customer accounts in the database
• Provide exceptional customer service and handling of all customer issues
• Contact customers for additional account information as needed
• Perform account maintenance
• Process special accounts
• Meet company quality standards

Desired Background/Skills:

• High school diploma or equivalent required
• Previous customer service or call center experience is required
• Must have intermediate computer skills

Other Information:

Don’t miss out on this exciting opportunity to join a hardworking, supportive, team- apply with us today to get started!

#CB
#INDT3

Interested candidates please reference job code 213384 when responding to this ad.


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