Customer Accounts Manager – Direct Hire

Customer Accounts Manager – Direct Hire

Location: Leominster, Massachusetts

Salary: $58000.00 - $62000.00

Job Category: Office Support

Date Posted: 10/04/2022

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Job Description:

CoWorx Staffing Services has an exciting opportunity for a Customer Accounts Manager for a leading manufacturing company in Leominster, MA.

In this role you will be responsible for acting as liaison between the customer and the company to address needs, inquiries and issues. This includes but is not limited to sales order processing and maintenance, responding to requests for quotes, new product coordination, measuring the division’s delivery performance and maintaining ISO 9001 documents for the Customer Service function.

Responsibilities:

• Process RFQ’s, follow to completion
• New product launch, coordination and management
• Sales order administration
• Communicate order status in a timely manner
• Update customer communication log as needed, Delivery Performance, EW open order reports, customer open order reports as required
• Maintain open and closed order files
• Process contract amendments
• Assist other departments as needed
• Complete all corporate training requirements
• Comply with ISO-9001 quality standard
• Set and track personal and business goals

Desired Background/Skills:

• Must be at least 18 years old
• Customer Service/ Account Management experience in the production industry
• AS degree or 3-5 years experience in customer service/account management related function preferred

Other Information:

Benefits include medical, dental, vision, short-term disability, long-term disability, basic life insurance, 401(k), Paid Time Off (PTO), and paid holidays.

Don’t miss out on this exciting opportunity to join a hard-working, supportive team – apply with us today to get started!

#CB
#INDT5

Interested candidates please reference job code 208488 when responding to this ad.


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