Call Center Representative in Braintree, MA at CoWorx Staffing Services

Date Posted: 2/15/2021

Job Snapshot

Job Description

CoWorx Staffing is seeking Call Center Representatives for great opportunities in the Braintree, MA area!

These roles are responsible for handling inbound and outbound communication as well as providing consistent followup and service.

Job Requirements


Primary Duties:

  • Respond to service activities generated by shareholders or other participants
  • Courteous, prompt resolution of customer inquiries
  • Handle inbound/outbound calls or written correspondence
  • Provide up to date and accurate information
  • Use internal systems to source, interpret and communicate with customers

Requirements:

  • Highschool Diploma or Equivalent; Associates or higher a plus
  • Previous call center experience
  • Experience in financial services software and MS Office preferred
  • Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public
  • Ability to apply common sense understanding¬†to carry out detailed but uninvolved written or oral instructions
  • Ability to remain seated for extended periods of time

Benefits Include:

  • Health, Dental, and Vision
  • Life and Disability Insurance
  • Employee Referral Programs

At this time we are happy to offer phone or video interviews to qualified candidates. Contact us today to learn more!

508-409-6660