CoWorx Staffing Services has an exciting opportunity for Customer Service Associates in the Mansfield, MA area!

Responsibilities:

• Communicate with customers in person and by telephone in entering orders under automation system controls.
• Assist in pricing of quotes and orders under automation system controls.
• Balance Daily Invoice Report
• Audit open order report weekly
• Follow up on customers’ claims for credit
• Manage all system invoicing on COD and open-term accounts.
• Manage bookkeeping procedures required by setting up and maintaining current open terms and COD accounts
• Assist with furnish and install program whenever necessary, and process furnish and install invoicing and installer payables
• Handle all incoming telephone calls, field telephone calls for product, as well as calls concerning bookkeeping or accounting matters

Desired Background/Skills:

• A high school degree is required , along with 3 – 5 years of customer service experience, preferably in a manufacturing environment.
• Basic computer skills are required with a familiarity of Microsoft Office Products.
• Previous clerical or office experience is beneficial.

Other Information:

• Position is ON SITE- no remote option
• $20.00 M-F
• 7:30am-4:00pm
• Resume required
• Retail Company – Garage Doors

Don’t miss out on this exciting opportunity to join a hardworking, supportive team- apply with us today to get started!

#CB

Interested candidates please reference job code 216581 when responding to this ad.