Transportation Customer Service in Cypress, CA at CoWorx Cypress, CA

Date Posted: 1/13/2022

Job Snapshot

Job Description

CoWorx Staffing is seeking an experienced Customer Service Professional for the Logistics department of our premier Powersports client located in the city of Cypress CA. This is an immediate, full time opportunity with first shift hours, Monday through Friday.

In this role you will be responsible for resolving all dealer complaints, delivery issues, carrier accessorials, and shipping errors (including lost units).


Primary Duties:

  • Communicate with stakeholders via email and/or phone
  • Organize and manage high volume of requests
  • Assist with tracking and tracing - providing dispositions when needed
  • Arrange all dealer returns, repossessions, transfers, and hot rush shipments
  • Process carrier rate quotations
  • Provide general clerical support such as filing, faxing, data entry, etc

Job Requirements

Qualifications:

  • Highschool Diploma or Equivalent
  • Some college preferred
  • 3+ years transportation and/or logistics experience
  • Excellent time management skills
  • Ability to work with computers - especially with microsoft office
  • Good attention to detail
  • Customer service skills
  • Basic math and geography knowledge

Hours:

  • 7:30 AM to 4:00 PM
  • 8:30 AM to 5:00 PM.

Don’t miss this opportunity to join a supportive, established team: Apply Today!

6555 Katella Avenue Cypress, CA. 90630

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