Customer Service Representative in Southbridge, MA at CoWorx Staffing Services

Date Posted: 9/22/2021

Job Snapshot

Job Description

CoWorx Staffing is currently hiring for a Customer Service Representative for a company in Southbridge, MA. Great opportunity to work with a well known local manufacturing company that is very involved in the community! This position is full time, 8am-5pm, Monday-Friday.

Starting pay is $16.50 but can pay more based off previous experience.

Primary Duties:

  • Answering Phones
  • Working with Customers on Complaints, Back orders, etc.
  • Data Entry/Order Entry Working with Production Control on scheduling shipments
  • Sending catalogs, shipping show materials, and typing letters concerning customer requests
  • Working with outside sales force and sales growth opportunities while speaking to customers
  • Operating PC to view, enter, edit, format, revise, print, process, and distribute information.
  • Printing reports, sorting and delivering mail, general office duties

Job Requirements


  • Must have experience with Microsoft Suite and be comfortable working with technology
  • Previous Customer Service experience in a manufacturing industry preferred, but not required.
  • Previous Customer Service Experience
  • Experience with Microsoft Suite.

Benefits Include:

  • Health, Dental, and Vision
  • Life and Disability Insurance
  • 401(k)
  • Employee Referral Programs


  • 8am-5pm, Monday-Friday

Don't miss this opportunity to join a growing, supportive team: Apply Today!
171 Charlton Rd. Sturbridge MA. 01566